Bibliograph

Thanks for the feedback, the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood), Douglas Stone & Sheila Heen

Type

Label

Thanks for the feedback, the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood), Douglas Stone & Sheila Heen

Language

eng

Bibliography note

Includes bibliographical references (pages 325-335) and index

Illustrations

illustrations

Index

index present

Literary Form

non fiction

Main title

Thanks for the feedback

Nature of contents

bibliography

Oclc number

852221357

Responsibility statement

Douglas Stone & Sheila Heen

Sub title

the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood)

Summary

Discover how to turn evaluations, advice, criticisms, and coaching into productive listening and learning. Receiving feedback sits at the junction of two conflicting human desires: we do want to learn and grow, and we also want to be accepted just as we are right now. The authors offer a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace

Table Of Contents

The feedback challenge -- Truth triggers -- Relationship triggers -- Identity triggers -- Feedback in conversation

Classification

Contributor